Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

During high-demand periods (such as holidays or new product launches), processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Domestic (within [your country]): 2–5 business days
International: 7–14 business days

Delivery times are estimates and may vary depending on the shipping carrier and destination.

International Shipping

We ship worldwide. Please note:

International orders may be subject to customs duties, taxes, or import fees.
These charges are the responsibility of the customer and are not included in shipping costs.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Shipping Delays

We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances (e.g., weather, strikes, or high shipping volumes). However, we’ll do our best to assist if issues arise.

Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at [your email address].

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date) with your order number and photos (if applicable). We will work with the carrier to resolve the issue.